FAQ

Blend Pixel Store Questions

How do I download my purchased assets?

You can access your files from your My Account page.

Simply click the “Downloads” button, where you’ll find all the packs you’ve purchased.

No, but we do have some free assets available on the Blend Pixel Store

Absolutely! We regularly update our assets to ensure you have the best content available. You will receive email notifications about any changes made to the assets you’ve purchased, so you’re always informed of the latest updates.

Commercial Questions

Can I use your assets commercially?

Yes, you can use these assets in your commercial compiled game. Please double-check the EULA document.

Links are provided below:

The Single license grants access to just one user, making it ideal for individuals and small businesses.

The Multi license is suited for medium to large organizations that need multiple users to collaborate on 3D models.

For further information on the available licenses, please visit the Licenses page.

The license for our 3D models does not permit the creation, sale, or distribution of NFTs (non-fungible tokens) on any blockchain platforms. Using our models for NFT creation or trading violates the license terms.

The license for our 3D models does not allow their use in the Metaverse, including virtual worlds or platforms built on blockchain technology, such as Decentraland and The Sandbox. Using our models in these environments without additional permission is a violation of the license terms.

Yes, Please send an email to contact@blendpixelstudio.com for inquiries.                    

Yes, you can! Please email us to discuss the details and terms for your custom model requests.                     

General Questions

What file formats do you provide?

We provide Unity package, Unreal Engine, Blender, Maya, FBX and OBJ. Please review the description of each pack prior to purchase, as some formats may be temporarily unavailable.

If you don’t see the format you need, don’t hesitate to reach out to us for assistance.

Yes, our models do come with textures. PBR textures are included in our stylized packs, but we typically use a universal texture to enhance performance.

Yes, you can modify these assets with any 3D software (such as Maya, Blender, etc.). However, reselling the modified assets is not allowed.

Please review the EULA document for more details. Links are provided below:

Yes, our models are fully compatible with game engines such as Unity and Unreal Engine. We also offer models in widely used formats (FBX, OBJ, etc.) for seamless integration into different engines and workflows. However, please note that we do not provide technical support for integrating models into third-party engines like Godot.

Yes, all of our asset packs are optimized for performance and are suitable for mobile game development.

We provide support through Discord (https://discord.gg/sUZ28esQBK) and via email at contact@blendpixelstudio.com. If you experience any technical issues with the models, please reach out to us, and we’ll assist you in finding a solution.

Refunds

Can I get a refund?

Given the nature of digital products, we typically cannot provide refunds.

If you encounter any issues with a product, please reach out to us at contact@blendpixelstudio.com.

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